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Privacy Policy

Privacy Policy

Last Updated: August 2026

At Hotel Pachmarhi, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or make a booking.

1. Information We Collect

When you interact with our website or contact us, we may collect information such as:

  • Name and contact details
  • Phone number and email address
  • Booking and accommodation details
  • Number of guests and group size
  • Travel dates and special requirements
  • Information you provide through enquiry or contact forms
  • Payment or transaction details, where applicable

We may also collect basic technical information such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use the information we collect to:

  • Process and manage room or group booking enquiries
  • Respond to your questions and requests
  • Provide accommodation and travel-related services
  • Prepare customized group packages and quotations
  • Coordinate meals, sightseeing, transport, or other requested services
  • Improve our website and guest experience
  • Send important booking or service-related updates
  • Prevent fraudulent or unauthorized activities

3. Information Sharing

We do not sell or rent your personal information.

Your information may be shared with trusted service providers only when necessary to provide the services you request, such as booking coordination, payment processing, transportation, or sightseeing arrangements.

We may also disclose information when required by law or to protect our legal rights and property.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and provide a better browsing experience.

You can choose to disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Choices

You may contact us to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where applicable
  • Withdraw consent for optional communications

Certain information may need to be retained where required for legal, accounting, or operational purposes.

8. Children's Privacy

Our website is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable requirements.

Any updated version will be published on this page with the revised Last Updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.

Hotel Pachmarhi
Pachmarhi, Madhya Pradesh, India

Email: info@hotelpachmarhi.in
Phone: +(91) 9424490909

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